1. Data Controller
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), users are hereby informed that the personal data provided through this website will be processed by:
- Data Controller: Villatenin SL
- Tax ID: B39489075
- Address: C/ Jorganes, 6, Somo (39140), Cantabria, Spain
- Telephone: (+34) 942 51 02 92
- Email: reservas@laposadadesomo.com
2. Purpose of Data Processing
Villatenin SL will process users’ personal data for the following purposes:
- Reservation management: To manage reservations made through the website or via direct contact.
- Customer service: To respond to enquiries and requests for information submitted through contact forms or by email.
- Commercial communications: If the user has given explicit consent, to send commercial communications regarding services and promotions of Villatenin SL.
- Legal compliance: To comply with applicable legal and tax obligations.
3. Legal Basis for Data Processing
The processing of personal data is based on the following legal grounds:
- Performance of a contract: Management of reservations and contracted services.
- User consent: Sending commercial communications or responding to enquiries based on the user’s explicit consent.
- Legal obligation: Processing required for billing and other legal or tax obligations.
4. Data Retention
Personal data provided will be retained for as long as necessary to fulfil the purposes for which it was collected or until the user requests its deletion.
- Data related to reservations and services will be retained for the period required by law to comply with tax and accounting obligations.
- Data used for sending commercial communications will be retained until the user withdraws their consent.
5. Data Recipients
Personal data will not be transferred to third parties, except in the following cases:
- Legal obligation: When required by law to communicate data to public or administrative authorities.
- Service providers: Data may be shared with service providers acting as data processors (e.g. web hosting services, technical maintenance services or booking systems).
In all cases, such data processors will be subject to agreements ensuring confidentiality and the proper processing of personal data.
6. User Rights
The user has the right to exercise the following rights regarding their personal data:
- Access: To know which personal data is being processed.
- Rectification: To request the correction of inaccurate or incomplete data.
- Erasure: To request the deletion of personal data when it is no longer necessary for the purposes for which it was collected.
- Objection: To object to the processing of data for direct marketing purposes.
- Restriction of processing: To request the restriction of data processing in certain circumstances.
- Data portability: To request the provision of data in a structured, commonly used format.
These rights may be exercised by written communication addressed to Villatenin SL at the address indicated above or by email to reservas@laposadadesomo.com.
In addition, users have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if they consider that the processing of their personal data infringes data protection regulations.
7. Security Measures
Villatenin SL has adopted the necessary technical and organisational measures to ensure the security and integrity of personal data and to prevent its alteration, loss, unauthorised processing or access, in accordance with current regulations.
8. Changes to the Privacy Policy
Villatenin SL reserves the right to modify this privacy policy to adapt it to legislative or case-law developments. In the event of significant changes, users will be informed via a notice on the website or by email.